ORACLE CLOUD CX CX – Siebel CRM: Accelerating Connectivity with Advanced Siebel Integration Strategies Description: Join us to discover the best practices and most effective ways to integrate Siebel CRM with external applications based on your unique business needs. In this session, we’ll explore a range of integration approaches and guide you through key decision…

ORACLE CLOUD CX CX – Fusion Cloud Data Conversion Best Practices Description: Join this session is to learn about the new Fusion Best Practice reference document available on My Oracle Support. This session covers: Best practices related to planning, building, testing, and executing a data conversion into the Fusion Cloud Applications How to leverage a…

ORACLE CLOUD CX CX – Siebel CRM: Delivering Quality Unified Customer Data Across the Enterprise with Oracle MDM Description: Discover how Oracle MDM revolutionizes customer relationship management across the enterprise. By integrating Oracle MDM, organizations can empower Siebel CRM to deliver exceptional customer experiences, personalized interactions, and informed business decisions. Learn how other customers use…

ORACLE CLOUD CX CX – Deep Dive into Actions and Action Plans Description: Join Product Management to discuss how you can use Actions and Action Plans. Presented by: Chris Warner, Principal Product Strategy Director, Oracle/CX Melinda Uhland, Director, Product Management, Oracle/CX PLEASE NOTE: In order to attend this event, you must be an Oracle Cloud…

ORACLE CLOUD CX CX – Sales: Accelerate Your Move to Redwood CX Sales with Oracle’s New Migration Accelerator Description: Join us for an exclusive session to explore Oracle’s new Accelerator Tool designed to simplify and speed up your transition from Classic CX Sales to the Redwood platform. Learn how the tool helps reduce migration time…

ORACLE CLOUD CX CX – Service: Oracle Fusion Service Roadmap Highlights for 25C and 25D Description: Join the Oracle Fusion Service Product Management team as we present the roadmap for 25C and 25D. The presentation includes an overview of the exciting new features and product enhancements that we plan to deliver for Oracle Fusion Service…

ORACLE CLOUD CX CX – Fusion Cloud Performance Best Practices - An Overall Fusion Event Description: Join this session is to learn about the new Fusion Best Practice reference available on My Oracle Support. In this session, we will cover: Best practices related to performance within your Fusion Cloud Applications environment to ensure solid performance and…

ORACLE CLOUD CX CX – Siebel CRM: Supercharge Your Agents : Transforming User Experience through Knowledge Management Description: Join this insightful webinar to discover the power of integrating Siebel with Oracle Fusion Knowledge Management. Learn how this integration equips your Siebel Call Center agents with the necessary tools to swiftly resolve customer queries. By providing…

ORACLE CLOUD CX CX – Service: Long Duration Work to Empower Crews, Boosting Profitability and, Optimizing Time and Labor Description: Discover how Oracle Fusion Field Service is revolutionizing long-duration work management today and get an exclusive glimpse of upcoming innovations designed to elevate your field service operations. Presented by: John Ranalli - Director, Outbound Product…

ORACLE CLOUD CX CX – Service: Dev Ambassador Connect Description: Collaborate with your TMM Dev Ambassadors, share successes and challenges with your peers and experience the art of what is possible through live demos. Presented by: Bojana Susak - Senior Technical Migration Manager, Oracle CX Patrick Pollington - Lead Technical Migration Manager, Oracle CX Tommy…