ORACLE CLOUD CX CX – Service: Oracle B2C Service - 23C Release Highlights Description: Join the Oracle Service Product Management team for a presentation detailing the new B2C Service (aka Service Cloud; RightNow) features and functionality released in 23C. This session will be beneficial to all users of Oracle B2C Service. Presented by: Kent Swartz,…

ORACLE CLOUD CX CX – Sales: Deep Dive - Office 365 Integration for Oracle Sales Redwood UX Description: Join this session for a deep dive on the new Office 365 integration for Oracle Sales Redwood UX, including capabilities and set up. Presented by: Nancy Hung, Principal Product Manager, Oracle CX Sales PLEASE NOTE: In order…

ORACLE CLOUD CX CX – CPQ: Oracle CPQ Quarterly Roadmap Update Description: Oracle CPQ Quarterly Roadmap update presented by the Oracle CPQ Product Management Team. Join us as we outline what is on the upcoming CPQ Development Roadmap. This session is specifically designed for Customers and Partners, but Oracle staff will find the information helpful…

ORACLE CLOUD CX CX – Service: Oracle B2C Service Roadmap Highlights - 23C and 23D Description: Join the Oracle Service Product Management team to learn about the exciting new customer driven enhancements planned to be included in upcoming updates to Oracle B2C Service (aka Service Cloud; RightNow). This session will be beneficial to all users…

ORACLE CLOUD CX CX – Field Service: Mobile Native Apps - Technical Capabilities Description: The webinar is to showcase various features that are available on the native side of the Oracle Field Service application. We will describe various features like Bio-metric Authentication, Barcode and NFS scanning, MDM support, Push Notifications, Geo-location tracking, and In-app camera.…

ORACLE CLOUD CX CX – CPQ: Oracle CPQ 23C Release Description: Join the Oracle CPQ Product Development team to learn about the exciting new features included in the 23C update to CPQ. This session will be beneficial to: All CPQ Users Presented by: Ben Gabrielson, Principal Product Strategy Manager, Oracle CPQ Ellen Beres, Senior Principal…

ORACLE CLOUD CX CX – Subscription Management: Oracle Subscription Management 23B Release Readiness and 23C Roadmap Review Description: Learn more about our upcoming feature release and see what is on the horizon! Presented by: Sasikanth Sivaraj, Principal Product Manager, Oracle Subscription Management Rakesh Vadrevu, Senior Product Manager, Oracle Subscription Management Elizabeth Shaheen, Senior Product Strategist,…

ORACLE CLOUD CX CX – Service: Fusion Service Roadmap Highlights: 23C and 23D Description: Join the Oracle Service Product Management team to learn about the exciting new features included in the latest update to Fusion Service. This session will be beneficial to enterprise customer service managers interested in Oracle Fusion Service. Presented by: Justin Anderson,…

ORACLE CLOUD CX CX – Subscription Management: Oracle Subscription Management Feature Deep Dive - Usage Rating Engine Description: Learn about our Usage Rating Engine and how it supports usage and consumption pricing models. Presented by: Gnanaprakash Dasari, Group Manager, Product Management, Oracle Subscription Management Sudeep Vaidyanathan, Group Manager, Product Management, Oracle Subscription Management Graham McInnes,…