ORACLE CLOUD CX CX – Service: Service Automation in Action: Any Product, Anytime, Anywhere Description: From home electronics to heavy equipment, every product demands a unique service approach - delivered across digital channels, contact centers, depots, and field teams. But fragmented tools make it hard to automate and scale. To meet rising expectations, you need…

ORACLE CLOUD CX CX – Sales: The Future of Sales: Unify at Scale or Fragment and Fail Description: The market has forgotten the “R” in CRM. Relationships are won or lost in small moments: a mismatched invoice, a missed renewal, a stalled deal. Fragmented quoting, billing, and renewals starve both the business and AI of…

ORACLE CLOUD CX CX – Sales: The Future of Sales: Unify at Scale or Fragment and Fail Description: The market has forgotten the “R” in CRM. Relationships are won or lost in small moments: a mismatched invoice, a missed renewal, a stalled deal. Fragmented quoting, billing, and renewals starve both the business and AI of…

ORACLE CLOUD CX CX – Siebel CRM: Accelerate User Productivity with Intelligent Search Description: Simplify user experience and boost productivity in Siebel CRM with Intelligent Search. This overview is tailored for CRM leads and application users who want to understand how to streamline information access, reduce button clicks and accelerate decision-making. Learn about the key…

ORACLE CLOUD CX CX – Service: B2C Service Roadmap Highlights for 25D and 26A Description: Join the Oracle B2C Service Product Management team as we present the roadmap for 25D and 26A. The presentation includes an overview of the exciting new features and enhancements we plan to deliver for Oracle B2C Service users. This session…

ORACLE CLOUD CX CX – Service: Future of Service: When AI Leads, Humans Matter More Description: The future of service is already here: AI agents now handle most customer interactions—instantly, proactively, and at scale. What’s changed isn’t the fundamentals, but the model. Customers still expect fast answers and trusted outcomes, but AI has become the…

ORACLE CLOUD CX CX – Service: Help Desk in the Redwood Experience AMA Description: Ask Me Anything! Join us to talk about anything and everything having to do with Help Desk in the Redwood Experience. We'll try to answer the questions live to the best of our ability! This will be a Q&A session with…

ORACLE CLOUD CX CX – CPQ: Redesigned User Experience for CPQ Admin Configurator Description: Join this session to learn about the modern Redwood user experience coming for CPQ Admin Configurator. Learn how easy it is to navigate through product lines and models and create configurable attributes, rules, and layouts. Presented by: Marta Studinger - Senior…

ORACLE CLOUD CX CX – Service: Unleash Agentic AI in Service with the Data You Already Own Description: Agentic AI is transforming service operations by putting enterprise data to work. In this session, see how embedded AI in Oracle Service leverages all Fusion application data from ERP, supply chain, product, contract, warranty, service history, and…

ORACLE CLOUD CX CX – Siebel CRM: Data to Insights: Personalize Customer Engagement with Siebel and Oracle Unity Description: Join our webinar to learn how you can supercharge your Siebel CRM by integrating it with Oracle Unity Customer Data Platform. We’ll show how customer data from Siebel can be unified with data from other sources…