Tag: Oracle CX Cloud

Aug 10 @  1:00pm

ORACLE CLOUD CX CX – CPQ: Key Highlights and Best Practices Related to CPQ 23C Description: Join the Oracle CPQ Center of Excellence team to see how to best take advantage of the latest updates in release CPQ 23C. The COE team will dive into key functional areas and outline best practices on how you…

Aug 9 @  1:00pm

ORACLE CLOUD CX CX – Sales: 23C - 23D Release & Roadmap - Sales Redwood UX Description: Join us as we review the 23C - 23D release & roadmap for Sales features utilizing the Redwood user experience. Presented by: Michelle Brusyo, Senior Director, CX Outbound Product Management, Oracle CX Sales Josephine Cassidy, Senior Principal Product…

Aug 9 @  11:00am

ORACLE CLOUD CX CX – Service: COE Office Hours - Use of Import/Export Pipelines in Site Refresh Scenarios Description: The session will cover how Element Manager based import/export pipelines could be used to automate couple of B2C service site refresh scenarios – Training site refresh with the latest production customizations Backup customizations in a test…

Aug 8 @  1:00pm

ORACLE CLOUD CX CX – Sales: 23C - 23D Release & Roadmap - Sales Platform & Apps Description: Join us as we review the 23C - 23D release & roadmap for the Sales Platform & Apps (Sales Performance Management, Reporting & Analytics, etc.). Presented by: Michelle Brusyo, Senior Director, CX Outbound Product Management, Oracle CX…

Aug 8 @  12:00pm

ORACLE CLOUD CX CX – Service: Oracle B2C Service - 23C Release Highlights Description: Join the Oracle Service Product Management team for a presentation detailing the new B2C Service (aka Service Cloud; RightNow) features and functionality released in 23C. This session will be beneficial to all users of Oracle B2C Service. Presented by: Kent Swartz,…

Aug 2 @  1:00pm

ORACLE CLOUD CX CX – Sales: Deep Dive - Office 365 Integration for Oracle Sales Redwood UX Description: Join this session for a deep dive on the new Office 365 integration for Oracle Sales Redwood UX, including capabilities and set up. Presented by: Nancy Hung, Principal Product Manager, Oracle CX Sales PLEASE NOTE: In order…

BLUEPRINT 4D is where Oracle users of all levels dig into new releases, dive deep into practical learning, get new ideas from best practices, see what others are doing with their Oracle systems, expand their knowledge and hone their core skills.  BLUEPRINT 4D 2023 took place from May 8 - May 11, 2023 at the…

Jul 27 @  1:00pm

ORACLE CLOUD CX CX – CPQ: Oracle CPQ Quarterly Roadmap Update Description: Oracle CPQ Quarterly Roadmap update presented by the Oracle CPQ Product Management Team. Join us as we outline what is on the upcoming CPQ Development Roadmap. This session is specifically designed for Customers and Partners, but Oracle staff will find the information helpful…

Jul 11 @  1:00pm

ORACLE CLOUD CX CX – Service: Oracle B2C Service Roadmap Highlights - 23C and 23D Description: Join the Oracle Service Product Management team to learn about the exciting new customer driven enhancements planned to be included in upcoming updates to Oracle B2C Service (aka Service Cloud; RightNow). This session will be beneficial to all users…

Jun 29 @  11:00am

ORACLE CLOUD CX CX – Field Service: Mobile Native Apps - Technical Capabilities Description: The webinar is to showcase various features that are available on the native side of the Oracle Field Service application. We will describe various features like Bio-metric Authentication, Barcode and NFS scanning, MDM support, Push Notifications, Geo-location tracking, and In-app camera.…