Tag: Oracle CX Cloud
ORACLE CLOUD CX CX – Service: Oracle B2C Service - Roadmap Highlights - Release 24B and 24C Description: Join the Oracle B2C Service Product Management team to learn about the exciting new customer driven enhancements planned to be included in upcoming updates to Oracle B2C Service (aka Service Cloud; RightNow). This session will be beneficial…
-
- Webinars
ORACLE CLOUD CX CX – Field Service: Learn 5 Essential Tips on Meeting SLA Demands While Optimizing Operational Costs Description: Oracle Field Service manages personnel, parts, and equipment to meet SLA requirements, empowering workers for both depot and field tasks through a unified offline-capable mobile app. It enhances worker productivity, asset uptime and lifespan, connecting…
-
- Webinars
ORACLE CLOUD CX CX – Service: Oracle Knowledge Advanced - Optimizing Search Results Description: Join this event to get an overview of Oracle Knowledge Advanced Search capabilities. Presented by: Murthy Krishnappa - Principal Applications Engineer, Knowledge Advanced, Oracle CX Service Seshathiri Govindan - Group Manager, Knowledge Advanced, Oracle CX Service Smitha Joseph - Director, Applications…
-
- Webinars
During a panel discussion, representatives from Choctaw Nation shared their journey of implementing their new ERP and HCM systems, reflecting on the good, the bad, and the ugly aspects of their Oracle implementation, and the lessons they learned along the way.
-
- Blogs
- 4/04/24
This discussion with Bruno Binkley and Betsie Reynolds centers around navigating the Cloud and how Oracle Cloud has profound implications for businesses.
-
- Blogs
- 3/25/24
ORACLE CLOUD CX CX – Service: Oracle Fusion Service - Roadmap Highlights - Release 24B and 24C Description: Join the Oracle Fusion Service Product Management team to learn about the exciting new features planned to be included in upcoming updates to Fusion Service. This session will be beneficial to enterprise customer service managers interested in…
-
- Webinars
ORACLE CLOUD CX CX – Service: Decisive Advantage: Use Intelligent Advisor to Master Decisions for Asset-Based Service Description: Learn how to apply Intelligent Advisor to meet the specific requirements of your organization's Asset-based Service work flows. In particular, understand how to empower your business experts to keep agent guidance and automated customer service flows up…
-
- Webinars
ORACLE CLOUD CX CX – General: Digital Experience for Communications (DX4C) – Launch – PDC(Pricing Design Center)/BRM (Billing and Revenue Management) Integration: 24B Quarterly Release TOI Description: The session will cover the enhancements and key features of DX4C - Launch – PDC/BRM Integration released in 24B. The session will be beneficial to all users of…
-
- Webinars
ORACLE CLOUD CX CX – Sales: 24A - 24B Release & Roadmap - Sales Redwood UX Description: Join us for a recap of innovative functionality released across the Fusion Sales portfolio at the end of 2023, and get a preview of what's coming in 2024 that will change the way companies buy and sell. Presented…
-
- Webinars
ORACLE CLOUD CX CX – CPQ: Key highlights and best practices related to CPQ 24A Description: Join the Oracle CPQ Center of Excellence team to see how to best take advantage of the latest updates in release CPQ 24A. The COE team will dive into key functional areas and outline best practices on how you…
-
- Webinars