State and Local governments can no longer depend on communications taxes of traditional wireline, wireless and even VoIP providers as reliable sources of revenue. Traditional voice services have been replaced almost entirely with new technologies like streaming and videoconferencing or being embedded into other cloud services and SaaS platforms. Communications services are increasingly pervasive and found in products, services, or apps
that were typically never considered to be a telco or communications offering. The adoption of communications-platform-as-a-service (CPaaS) solutions, which deliver communications services like voice, videoconferencing, SMS, and wireless connectivity through simple APIs, has allowed services to become embedded in a wide range of product categories. And that can make them UNEXPECTEDLY subject to communications tax!
To keep up, new rules and regulations are being introduced! Does this include you and your business' services? If you incorporate voice calling, video chat, or messaging services into any of your CRM, SaaS, or marketing automation platforms, you may be subject to a wide array of communications taxes. Whether you participate directly in the communications space or plan to incorporate any communications features or streaming into your product or service, staying ahead of communications taxes will remain important.

By understanding user adoption and usage, organizations can maximize their cloud investments, improve their cloud ROI, and identify areas for further optimization. Join IBM as they provide insight in how you can improve visibility into user adoption and engagement, tracks usage of cloud services ..including how you can use OTBI to help evaluate system usage to improve employee efficiency.

Digital transformation is not for the faint of heart. Learn about the strategic value of implementing Oracle Guided Learning to drive target outcomes of your digital transformation. Digitizing your core operations is often just the foundation for offering new or enhanced digital products and services. Strategic business imperatives to reduce costs, improve quality, improve speed-to-market, drive growth, and improve experience often underpin the rationale for digital enablement. The value chain, by necessity, includes the user adoption curve for your critical business technology. Find out more about how Oracle Guided Learning, Oracle's best-in-class digital adoption platform, can enable success for your transforming organization.

Flexibility to target and load specific setup is key in any Cloud implementation, roll out, release cycle, patch cycle etc. The ability to then readily confirm settings are consistent across multiple Cloud environments is paramount. Basic implementation tools are provided but do not consider practical usage, lack clarity of reporting or consistency checking and require numerous loading mechanisms / user interfaces.

- Within Continuous Innovation , the message for Oracle Fusion Cloud App users is clear: adopt the new application enhancements to simplify and transform your business processes, eliminate customizations and take advantage of new business opportunities. Projects that deliver innovation however are not risk-free. To mitigate risk and to support a program of projects, extra emphasis must be placed on the importance of automated functional/regression testing.

FMLA time is notoriously difficult to track and many organizations struggle to automate and integrate FMLA tracking with Absence and OTL modules. Join us as we discuss the best practices Grant Thornton, a leading tax, audit, and advisory firm has implemented to manage plans for employees and track all FMLA time properly.

In this session, we will go deep explore the vision, roadmap, and investment strategies for our key innovations with respect to respect to learning, development, and growth. From LMS to LxP to growth in the flow of work and life, our most recent investments and innovations connect people with valuable, hyper-personalized insights, recommendations, and guidance on skill development for mastering their current roles, as well as their ongoing growth potential.

Presented at BLUEPRINT 4D
Session ID: 102850