Presented at INNOVATE 2021

Session ID: 100700

Are you deploying or have you deployed Digital Assistant (ChatBots) for your Oracle Applications deployment?  Or considering deploying and wondering what the effort might be?  Oracle Digital Assistant for Oracle Applications, such as the HCM ChatBots/Skills, hold the promises to make your users much more productive – promises that do require “care-and-feeding” like any AI technology.  In this session, we will discuss best practices in deploying and maintaining your Digital Assistant for Oracle Applications, so iteratively it can become smarter over time and become more accurate in understanding end user utterances.  We will go through the common “Care-and-Feeding” cycles, as well as case studies of live customers.