ORACLE CLOUD CX CX – Service: Oracle B2C Service Roadmap Highlights for 24C and 24D Description: Join the Oracle Service Product Management team to learn about the exciting new customer driven enhancements planned to be included in upcoming updates to Oracle B2C Service (aka Service Cloud; RightNow). This session will be beneficial to all users…

ORACLE CLOUD CX UPDATED: CX – Service: Learn How To Navigate Change Management For Business Transformation Description: Learn actionable strategies and best practices for managing the change within your organization while achieving operational efficiencies. We will cover real-world examples to demonstrate mobile worker scheduling and enablement from the change management perspective. Presented by: Faiza Tajammul,…

ORACLE CLOUD CX CX – Siebel: Workspaces - Behind the Scenes Description: Join this webinar to gain insights into Workspaces and table-Level operations. In this session, we will delve deep into the intricacies of workspaces, from understanding the nuances of workspaces to demystifying the inner workings of Siebel's table-level operations. Presented by: Kerry MacArthur -…

ORACLE CLOUD CX CX – Sales: 24C CPQ Release Readiness Description: Join the Oracle CPQ Product Development team to learn about the exciting new features included in the 24B update to CPQ. This session will be beneficial to: All CPQ Users Presented by: Ben Gabrielson - Principal Product Strategy Manager, Oracle CPQ Tatyana Bendersky -…

ORACLE CLOUD CX CX – Siebel: Siebel CRM - Accelerate ROI and Value with Siebel CRM Accelerators Description: Join this webinar to learn about the new Siebel CRM Acclerator offerings from Oracle Consulting Sevices. These new accelerators are designed to rapidly enable and deploy key innovations for your Siebel CRM deployment to improve productivity, automation,…

ORACLE CLOUD CX CX – General: Digital Experience for Communications (DX4C) - Launch: 24C Quarterly Release TOI Description: The session will cover the enhancements and key features of DX4C - Launch released in 24C.  The session will be beneficial to all users of DX4C - Launch. Presented by: Rajesh Krishnaswamy - Senior Director, Strategy and…

ORACLE CLOUD CX CX – Sales: Fusion Sales Roadmap 24C and 24D Description: Get ready to unlock new levels of sales performance and innovation! Join us as we dive into the latest advancements within the Fusion Sales portfolio for 24C and 24D. Discover how the latest updates and enhancements will empower your sales teams to…

ORACLE CLOUD CX CX – Service: Oracle Fusion Service - Roadmap Highlights - Release 24C and 24D Description:Join the Oracle Fusion Service Product Management team to learn about the exciting new features planned to be included in upcoming updates to Fusion Service. This session will be beneficial to enterprise customer service managers interested in Oracle…

ORACLE CLOUD CX CX – Sales: Redwood Sales: Elevate Your CRM Experience! Description: Embark on a transformative journey with our latest innovation, Redwood Sales – a game-changer in CRM user experience! We are thrilled to present a dynamic session that will immerse you in the cutting-edge features and enhancements that redefine the way you engage…

ORACLE CLOUD CX CX – Service: Empower with Agent Insights Description: Join the Oracle B2C Service Product Management team to hear a deep dive into Agent Insights configurations and capabilities. Presented by: Diana Hunt - Product Manager, Oracle CX Service Jijo Zacharias - Manager, Applications Development, Oracle CX Service Kent Swartz - Senior Director, Product…