ORACLE CLOUD CX CX – Service: Launch Experience : Oracle Communications Launch Cloud Service – 25D Quarterly Release TOI Description: The session will cover the enhancements and key features of Launch Cloud Service released in 25D. The session will be beneficial to all users of DBE(Digital Business Experience) - Launch. Presented by: Shruthi Kallaje - Senior…

ORACLE CLOUD CX CX – Service: Boost Your Agent's Productivity with the all new Service Request UI Description: Join us for a first look at the redesigned Service Request user interface in Fusion Service 25C. We have heard your feedback and incorporated many new Ul enhancements into this new SR management experience. Come learn how…

ORACLE CLOUD CX CX – Service: B2C Service Roadmap Highlights for 25C and 25D Description: Join the Oracle B2C Service Product Management team as we present the roadmap for 25C and 25D. The presentation includes an overview of the exciting new customer driven enhancements we plan to deliver for Oracle B2C Service users. This session…

ORACLE CLOUD CX CX – Siebel CRM: Accelerating Connectivity with Advanced Siebel Integration Strategies Description: Join us to discover the best practices and most effective ways to integrate Siebel CRM with external applications based on your unique business needs. In this session, we’ll explore a range of integration approaches and guide you through key decision…

ORACLE CLOUD CX CX – Siebel CRM: Accelerating Connectivity with Advanced Siebel Integration Strategies Description: Join us to discover the best practices and most effective ways to integrate Siebel CRM with external applications based on your unique business needs. In this session, we’ll explore a range of integration approaches and guide you through key decision…

ORACLE CLOUD CX CX – Fusion Cloud Data Conversion Best Practices Description: Join this session is to learn about the new Fusion Best Practice reference document available on My Oracle Support. This session covers: Best practices related to planning, building, testing, and executing a data conversion into the Fusion Cloud Applications How to leverage a…

ORACLE CLOUD CX CX – Siebel CRM: Delivering Quality Unified Customer Data Across the Enterprise with Oracle MDM Description: Discover how Oracle MDM revolutionizes customer relationship management across the enterprise. By integrating Oracle MDM, organizations can empower Siebel CRM to deliver exceptional customer experiences, personalized interactions, and informed business decisions. Learn how other customers use…

ORACLE CLOUD CX CX – Deep Dive into Actions and Action Plans Description: Join Product Management to discuss how you can use Actions and Action Plans. Presented by: Chris Warner, Principal Product Strategy Director, Oracle/CX Melinda Uhland, Director, Product Management, Oracle/CX PLEASE NOTE: In order to attend this event, you must be an Oracle Cloud…

ORACLE CLOUD CX CX – Sales: Accelerate Your Move to Redwood CX Sales with Oracle’s New Migration Accelerator Description: Join us for an exclusive session to explore Oracle’s new Accelerator Tool designed to simplify and speed up your transition from Classic CX Sales to the Redwood platform. Learn how the tool helps reduce migration time…

ORACLE CLOUD CX CX – Service: Oracle Fusion Service Roadmap Highlights for 25C and 25D Description: Join the Oracle Fusion Service Product Management team as we present the roadmap for 25C and 25D. The presentation includes an overview of the exciting new features and product enhancements that we plan to deliver for Oracle Fusion Service…