ORACLE CLOUD CX CX – Subscription Management: 26A Subscription Management Feature Release & Roadmap Description: Join us for the latest releases for Oracle Subscription Management and our upcoming roadmap. Presented by: Elizabeth Shaheen - Director of Product Strategy, Oracle Shashi Kedilaya - Director of Product Management, Oracle Jawahar Madugula - Product Manager, Oracle PLEASE NOTE:…

ORACLE CLOUD CX CX – Service: Measuring What Matters: Turning AI Insights into Service Outcomes Description: Enabling AI is just the beginning - measuring its impact is where the real value emerges. In this session, learn how Oracle Service is helping organizations (including Oracle’s own support teams) go beyond siloed Service data, to leveraging all…

ORACLE CLOUD CX CX – Service: State of the Product: Help Desk in the Redwood Experience in 2026 Description: This session will review accomplishments of 2025 and provide a demo showcasing the current state of the Fusion Help Desk. We'll also summarize the direction of the product and program for 2026. Presented by: Michelle Walter…

ORACLE CLOUD CX CX – Service: RightNow Road to Fusion: See Oracle Fusion Service in action Description: Welcome to the second part of our RightNow Road to Fusion series. In this 60-minute, live webinar, join experts fluent in both RightNow and Fusion Service for a front-row look at an AI-first service platform built for the…

ORACLE CLOUD CX CX – Siebel CRM: Accelerate Siebel CRM Modernization with Siebel Open Integration Description: Want to unlock headless, API-first Siebel CRM? Join our webinar to see how Siebel Open Integration exposes Business Components, Services, Applets, and Workflows as performant REST APIs-preserving your customizations while enabling headless operation, bespoke UIs, tighter interoperability, IoT event…

ORACLE CLOUD CX CX - Service: Fusion Service Roadmap Highlights for 26A and 26B Description: Join the Oracle Fusion Service Product Management team as we present the roadmap for 26A and 26B. The presentation includes an overview of the exciting new features and product enhancements that we plan to deliver for Oracle Fusion Service users.…

ORACLE CLOUD CX CX – Siebel CRM: Unlock Performance and Future‑Proof Siebel CRM with Intelligent Data Archival Description: Is your Siebel environment burdened by years of historical data? Join our webinar to learn how Siebel Intelligent Data Archival helps improve performance and lower total cost of ownership by offloading 80-90% of rarely accessed records-while helping…

CX – Marketing: A CFO's Guide to Customer Data Platforms Description: Customer data platforms (CDPs) are at the top of every CMO’s agenda. But, more recently, CDPs have evolved from a fancy marketing segmentation tool to become the critical data infrastructure for how an enterprise knows and does business with its best customers. CDPs can…