ORACLE CLOUD CX CX – Service: Fusion Service Quarterly Roadmap Update - 23A Description: Join the Oracle Service Product Management team to learn about the exciting new features included in the latest update to Fusion Service. This session will be beneficial to enterprise customer service managers interested in Oracle Fusion Service. Presented by: Justin Anderson,…

ORACLE CLOUD CX OCI – Day One and Beyond: Series 4 - OCI Analytics Cloud Overview Description: This week will be an overview of the Analytics services and tools available for you to use in Oracle Cloud. We will discuss features and use cases and how to determine which service is right for you. We…

ORACLE CLOUD CX Service: Everything You Need to Know About B2C Service Updates Description: Please join our Oracle B2C Service update expert for a comprehensive discussion about scheduling and executing B2C Service update best practices. Topics include scheduling options, acceptance testing, and B2C Service update impacting changes. Presented by: Tim Smith, Senior Manager Program Management,…

ORACLE CLOUD CX CPQ: Oracle CPQ Quarterly Roadmap Update Description: Oracle CPQ Quarterly Roadmap update presented by the Oracle CPQ Product Management Team. Join us as we outline what is on the upcoming CPQ Development Roadmap. This session is specifically designed for Customers and Partners, but Oracle staff will find the information helpful as well.…

ORACLE CLOUD CX Service: Office hours - Unified Field Service Experience for Assets Based Service Description: Please note the updated event date and time for this event. Also, this will require you to register again as the registration link was also updated. Oracle Field Service plays a key role in the Oracle Fusion Product suite…

ORACLE CLOUD CX Service: Fusion Service Quarterly Roadmap Update Description: Join the Oracle Service Product Management team to learn about the exciting new features included in the latest update to Fusion Service. This session will be beneficial to enterprise customer service managers interested in Oracle Fusion Service. Presented by: Justin Anderson, Senior Director of Fusion Service…

ORACLE CLOUD CX Service: Oracle B2C Service Quarterly Roadmap Update Description: Join the Oracle Service Product Management team to learn about the exciting new customer driven enhancements included in the latest update to Oracle B2C Service (aka Service Cloud; RightNow). This session will be beneficial to all users of Oracle B2C Service. Presented by: Kent…

ORACLE CLOUD CX CPQ: 23A Release Readiness Webinar for the Latest Updates Included With CPQ 23A Description: Join the Oracle CPQ Product Development team to learn about the exciting new features included in the 23A update to CPQ. This session will be beneficial to: All CPQ Users Presented by: Ben Gabrielson, Principal Product Strategy Manager,…

ORACLE CLOUD CX Service: COE office hour - How To Utilize Usage Insights In Fusion & B2C Service + Live Q&A Description: COE team will highlight the Importance of tracking usage of your enterprise application. This session would provide deep dive on below features: Fusion Application Usage Insight: Fusion User Adoption Fusion OTBI reports /…