ORACLE CLOUD CX CX – Field Service: Office Hours - Unified Field Service Experience for Assets Based Service Description: Join us in Oracle Field Service Office hours, this office hours focuses on Field Service enablement in automating the workflows and manage the service lifecycle of Installed based assets. This series provides an excellent opportunity for…

ORACLE CLOUD CX CX – Service: COE Office Hour: AI/ML Accelerators for B2C Service Cloud Description: The team will present and demonstrate the B2C Service AI/ML accelerators planned for upcoming releases as open source sample code to facilitate integrations with OCI AI/ML services. The accelerator provides a reference on how to use these capabilities to…

ORACLE CLOUD CX CX – Service: Fusion Service Roadmap Highlights: 23B and 23C Description: Join the Oracle Service Product Management team to learn about the exciting new features included in the latest update to Fusion Service. This session will be beneficial to enterprise customer service managers interested in Oracle Fusion Service. Presented by: Justin Anderson,…

ORACLE CLOUD CX CX – CPQ: 23A Release Deep Dive With The COE Team To Know "What's In It For You"? Description: Join the Oracle CPQ Center of Excellence team to see how to best take advantage of the latest updates in release CPQ 23A. The COE team will dive into key functional areas and…

ORACLE CLOUD CX CX – Sales: Oracle Fusion Sales 23A Highlights & 23B Roadmap for Core Sales Platform & Apps Description: Join this session and hear about 23A Highlights and 23B Roadmap for Core Sales Force Automation platform capabilities, along with Partner Relationship Management, Sales Performance Management and Productivity apps like Mobile and Office 365…

ORACLE CLOUD CX CX – Field Service: 23A Release Deep Dive Webinar Description: Oracle Field Service product experts will host a live webinar on February 14th. We will review new feature enhancements, demo new product functionality, and host a live Q&A. Presented by: Erik Ristuben, Director, Product Management, Oracle Field Service Faiza Tajammul, Director, Product…

ORACLE CLOUD CX CX – Service: Fusion Service Quarterly Roadmap Update - 23A Description: Join the Oracle Service Product Management team to learn about the exciting new features included in the latest update to Fusion Service. This session will be beneficial to enterprise customer service managers interested in Oracle Fusion Service. Presented by: Justin Anderson,…

ORACLE CLOUD CX OCI – Day One and Beyond: Series 4 - OCI Analytics Cloud Overview Description: This week will be an overview of the Analytics services and tools available for you to use in Oracle Cloud. We will discuss features and use cases and how to determine which service is right for you. We…

ORACLE CLOUD CX Service: Everything You Need to Know About B2C Service Updates Description: Please join our Oracle B2C Service update expert for a comprehensive discussion about scheduling and executing B2C Service update best practices. Topics include scheduling options, acceptance testing, and B2C Service update impacting changes. Presented by: Tim Smith, Senior Manager Program Management,…

ORACLE CLOUD CX Service: Office hours - Unified Field Service Experience for Assets Based Service Description: Please note the updated event date and time for this event. Also, this will require you to register again as the registration link was also updated. Oracle Field Service plays a key role in the Oracle Fusion Product suite…