ORACLE CLOUD CX CX – Sales: Summarize Easily With Rollup Metrics in Redwood Sales Description: Rollups is a framework used extensively throughout the Redwood account experience, and now it's possible to dive into a rolled-up value to explore the activities or transactions that it's made up of. Presented by: Sandeep Chowdhury - Product Manager, Oracle…

ORACLE CLOUD CX CX – CPQ: Key highlights and best practices related to CPQ 24B Description: Join the Oracle CPQ Center of Excellence team to see how to best take advantage of the latest updates in release CPQ 24B. The COE team will dive into key functional areas and outline best practices on how you…

ORACLE CLOUD CX CX – Service: Oracle Fusion Service - Release Details - 24B Description: Join the Oracle Service Product Management team for a presentation detailing the new Features and functionality included in the 24B update to Fusion Service. This session will be beneficial to enterprise customer service managers interested in Oracle Fusion Service. Presented…

ORACLE CLOUD CX CX – Sales: Account Hierarchies As Part Of The Account Experience With Redwood Sales Description: Information about a customer account hierarchy is now a mainstream feature within the overall Redwood account interface. In addition to sellers being able to visualize and inspect their parent and child accounts in an interactive viewer, information…

ORACLE CLOUD CX CX – Sales: Empower Managers to Hold Reps Accountable for Their Sales Forecast with Redwood Sales Description: Witness firsthand how sales forecasting in redwood empowers managers to hold reps accountable to their forecast commit, establish clear expectations, regularly review progress, encourage open communication to address any challenges or discrepancies in forecasts and…

ORACLE CLOUD CX CX – CPQ: Oracle CPQ Quarterly Roadmap Update Description: Oracle CPQ Quarterly Roadmap update presented by the Oracle CPQ Product Management Team. Join us as we outline what is on the CPQ Development Roadmap. This session is specifically designed for Customers and Partners, but Oracle staff will find the information helpful as…

ORACLE CLOUD CX CX – Service: Oracle B2C Service - Roadmap Highlights - Release 24B and 24C Description: Join the Oracle B2C Service Product Management team to learn about the exciting new customer driven enhancements planned to be included in upcoming updates to Oracle B2C Service (aka Service Cloud; RightNow). This session will be beneficial…

ORACLE CLOUD CX CX – Field Service: Learn 5 Essential Tips on Meeting SLA Demands While Optimizing Operational Costs Description: Oracle Field Service manages personnel, parts, and equipment to meet SLA requirements, empowering workers for both depot and field tasks through a unified offline-capable mobile app. It enhances worker productivity, asset uptime and lifespan, connecting…