Tag: Oracle CX Cloud

May 28 @  11:00am

ORACLE CLOUD CX CX – Field Service: 25B Release Deep Dive Webinar Description: Oracle Field Service product experts will host a live webinar on May, 28th. We will review new feature enhancements, demo new product functionality, and host a live Q&A. Presented by: John Ranalli - Director, Product Management, Oracle Fusion Service Faiza Tajammul -…

Mar 25 @  1:00pm

ORACLE CLOUD CX CX – Integrating Telephony with Fusion Service Redwood: A Deep Dive into Vendor Accelerators Description: Are you exploring options to integrate telephony into your call center using Fusion Service Redwood? Join us for an informative session where we’ll walk you through various telephony vendor accelerators available for seamless integration. Learn about the…

Feb 27 @  1:00pm

ORACLE CLOUD CX CX – Fusion Service: Road to Redwood Description: You've probably heard of Redwood, but do you truly understand the range of benefits it can offer your organization? Join us for an insightful conversation on modern best practices and the tangible advantages that Redwood can bring to your service operations. Whether you're looking…

Feb 26 @  11:00am

ORACLE CLOUD CX CX – Field Service: 25A Release Deep Dive Webinar Description: Oracle Field Service product experts will host a live webinar on February, 26th. We will review new feature enhancements, demo new product functionality, and host a live Q&A. Presented by: John Ranalli - Director, Product Management, Oracle Fusion Service Faiza Tajammul -…

Feb 13 @  1:00pm

ORACLE CLOUD CX CX – Service: Dev Ambassador Connect Description: Please collaborate with your TMM Dev Ambassadors, share successes and challenges with your peers and experience the art of what's possible through exciting live demos. Presented by: Bojana Susak - Senior Technical Migration Manager, Oracle Service Patrick Pollington - Lead Technical Migration Manager, Oracle Service…

Jan 24 @  11:00am

ORACLE CLOUD CX CX – Service: B2C Service Roadmap Highlights for 25A and 25B Description: Join the Oracle B2C Service Product Management team as we present the roadmap for 25A and 25B. The presentation includes an overview of the exciting new customer driven enhancements we plan to deliver for Oracle B2C Service users. This session…

Jan 22 @  1:00pm

ORACLE CLOUD CX CX – CPQ: 25A Release & Roadmap Overview Description: CPQ release and roadmap highlights for 25A. Presented by: David Hatcher - Senior Principal Product Manager, Oracle CX Ellen Beres - Senior Principal Product Manager, Oracle CX PLEASE NOTE: In order to attend this event, you must be an Oracle Cloud Customer Connect…

Jan 21 @  11:00am

ORACLE CLOUD CX CX – Service: Transforming your field operations via connected Oracle Field Service and GIS solution Description: Join us for an exploration of how Oracle Field Service can boost operational efficiency, enhance asset management, and improve workforce productivity. Discover real-world applications and the advantages of geo-spatial intelligence for smarter decision-making. We will demonstrate…

Jan 16 @  11:00am

ORACLE CLOUD CX CX – Marketing: Oracle Eloqua 25A Release Overview The Eloqua Product team is excited to walk you through the features and enhancements included in the upcoming Eloqua 25A release arriving in February 2025. PLEASE NOTE: In order to attend this event, you must be an Oracle Cloud Customer Connect community member. If you are…

Jan 15 @  1:00pm

ORACLE CLOUD CX CX – Service: Dev Ambassador Connect Description: Please collaborate with your TMM Dev Ambassadors, share successes and challenges with your peers and experience the art of what's possible through exciting live demos. Presented by: Bojana Susak - Senior Technical Migration Manager, Oracle Service Patrick Pollington - Lead Technical Migration Manager, Oracle Service…