ORACLE CLOUD CX CX – Siebel: Siebel CRM - Accelerate ROI and Value with Siebel CRM Accelerators Description: Join this webinar to learn about the new Siebel CRM Acclerator offerings from Oracle Consulting Sevices. These new accelerators are designed to rapidly enable and deploy key innovations for your Siebel CRM deployment to improve productivity, automation,…

ORACLE CLOUD CX CX – General: Digital Experience for Communications (DX4C) - Launch: 24C Quarterly Release TOI Description: The session will cover the enhancements and key features of DX4C - Launch released in 24C.  The session will be beneficial to all users of DX4C - Launch. Presented by: Rajesh Krishnaswamy - Senior Director, Strategy and…

ORACLE CLOUD CX CX – Sales: Fusion Sales Roadmap 24C and 24D Description: Get ready to unlock new levels of sales performance and innovation! Join us as we dive into the latest advancements within the Fusion Sales portfolio for 24C and 24D. Discover how the latest updates and enhancements will empower your sales teams to…

ORACLE CLOUD CX CX – Service: Oracle Fusion Service - Roadmap Highlights - Release 24C and 24D Description:Join the Oracle Fusion Service Product Management team to learn about the exciting new features planned to be included in upcoming updates to Fusion Service. This session will be beneficial to enterprise customer service managers interested in Oracle…

ORACLE CLOUD CX CX – Sales: Redwood Sales: Elevate Your CRM Experience! Description: Embark on a transformative journey with our latest innovation, Redwood Sales – a game-changer in CRM user experience! We are thrilled to present a dynamic session that will immerse you in the cutting-edge features and enhancements that redefine the way you engage…

ORACLE CLOUD CX CX – Service: Empower with Agent Insights Description: Join the Oracle B2C Service Product Management team to hear a deep dive into Agent Insights configurations and capabilities. Presented by: Diana Hunt - Product Manager, Oracle CX Service Jijo Zacharias - Manager, Applications Development, Oracle CX Service Kent Swartz - Senior Director, Product…

ORACLE CLOUD CX CX – Service: Oracle B2C Service - Release Details - 24B Description: Join the Oracle B2C Service Product Management team for a presentation detailing the new B2C Service (aka Service Cloud; RightNow) features and functionality released in 24B. This session will be beneficial to all users of Oracle B2C Service. Presented by:…

ORACLE CLOUD CX CX – Service: Oracle B2C Service - Accelerate Automation with Enhanced Business Rules Features Description: Discover the new enhancements in Enhanced Business Rules that includes new actions, improved error messages and notifications, usability enhancements, and performance improvements. Oracle B2C Service administrators can leverage these enhancements and expand the automation coverage. Presented by:…

ORACLE CLOUD CX CX – Field Service: 24B Release Deep Dive Webinar Description: Oracle Field Service product experts will host a live webinar on May 22nd. We will review new feature enhancements, demo new product functionality, and host a live Q&A. Presented by: Faiza Tajammul - Vice President, Product Management, Oracle Field Service Toni Smith…

ORACLE CLOUD CX CX – Service: Routing 101 Description: Oracle Field Service is the market leading Field Service Management Solution, built from the ground up in the cloud, with innovative AI and ML technology at its core – OFS powers the automated scheduling of some of the largest field service organizations around the world. In…