Tag: PeopleSoft Human Capital Management
Learn about PeopleSoft Application Support Best Practices and Case Study using Jira Service Desk.
You will hear a customer case study on how they recognized immediate improvements in end-user satisfaction by implementing Jira Service Desk to manage their PeopleSoft HCM and ERP support function.
The objective of this presentation is to educate on best practices in PeopleSoft Application Support, focusing on world-class issue management platform, robust metrics tracking, monthly data analytics, and communication strategies.
Attendees will walk away from this session understanding why SpearMC chose Jira Service Desk for PeopleSoft Application Support and how to build a balanced internal support organization.
Presented by Cameron McClurg & Gary Dranikoski, SpearMC
- Quest Customer Learning Team
- Recordings & Presentations
- 7/17/20
Quest Forum Digital Event 2020
Moving ERP applications to the Oracle Cloud can be a significant undertaking. Many factors must be considered in the decision-making process such a cost, performance, resources, schedule, security, modules and support.
- Quest Customer Learning Team
- Recordings & Presentations
- 6/23/20
An Oracle YouTube video provided an overview of PeopleSoft Fluid Delegations. Delegations give users the ability to have someone else act on their behalf to initiate or approve a PeopleSoft transaction. Delegations are available for both Financials and Supply Chain Management (FSCM) and Human Capital Management (HCM) users.
- Harry E Fowler
- Blogs
- 6/22/20
As part of the PeopleSoft HCM Configuration Series, Hannah Gacey and Mike Betschart from King County spoke about King County’s integrated release set and approach to customization management. In 2015, King County adopted a release set delivery strategy to align human capital management (HCM) system updates with PeopleSoft Update Manager (PUM) Image releases. This strategy has been refined over the years to keep King County current with the latest available Images and give users access to the latest features and functionality.
During the presentation, Gacey and Betschart discussed King County’s approach to Images, how King County is creating a culture of innovation by actively managing customizations, utilizing Event Mapping to using testing automation, and implementing release sets every six to eight weeks.
- Harry E Fowler
- Blogs
- 6/22/20
Many of you have implemented Fluid Benefits Enrollment and Fluid Confirmation Statements but have you seen the new Fluid Benefits Summary, Benefits WorkCenter, or new Employee Self Service Benefits Tiles? Join us to see these features in action and also see the other features on the roadmap.
- Quest Customer Learning Team
- Recordings & Presentations
- 5/18/20
Are you a PeopleSoft customer curious about what a move to the Oracle Cloud suite of applications might look like? Are you curious about why other organizations have made that move or about how to get started yourself? Come join a panel discussion with PeopleSoft customers who recently migrated to Oracle Cloud applications, and gain first-hand insight into their decision-making process, what has been successful, and what has been challenging.
- Quest Customer Learning Team
- Recordings & Presentations
- 5/11/20
Learn more about one of our 2020 Distinguished Service Award winners - Bennett Walker! Distinguished Service Awards are given to members of the community who have been recognized as those who embody Quest’s core values.
With the current environment in mind, our community depends on individuals and companies that go above and beyond for others now more than ever. It seems like a fitting time to recognize those that have been distinguished contributors to our community over the past year.
- Harry E Fowler
- Blogs
- 5/11/20
This session will provide information on pre-defined areas on Fluid pages where you can embed custom content directly on a delivered transaction page without customizing code. We will go over the benefits of using Drop Zones and any limitations that exist. You will see how to use the Drop Zones as well as examples of…
- Quest Customer Learning Team
- Recordings & Presentations
- 5/06/20
Are you a PeopleSoft customer curious about what a move to the Oracle Cloud suite of applications might look like? Are you curious about why other organizations have made that move or about how to get started yourself? Come join a panel discussion with PeopleSoft customers who recently migrated to Oracle Cloud applications, and gain…
- Quest Customer Learning Team
- Webinars
In order to ensure high employee retention, many organizations have recognized that the first few days and months of a new hire’s tenure with the organization is critical. To that end, an effective onboarding process is a key element in achieving this goal.
As part of the Core HR system, PeopleSoft delivers a configurable onboarding process that enables organizations to provide a welcoming, user-friendly experience where the employee can gain important information and become productive more quickly. For managers and HR professionals, the system is easily manageable and provides insight into the employee’s activities.
Conversely, the same ease of use is provided when an employee terminates their employment through the offboarding process. Both onboarding and offboarding are delivered through Activity Guides, which is a highly configurable tool that enables organizations to design the process to meet their needs. This session will provide an overview of these topics.
Presented by
Robbin Velayedam, Jeremy Pelley, and Nancy Incalcaterra, Oracle
- Quest Customer Learning Team
- Recordings & Presentations
- 5/04/20
