ORACLE CLOUD CX CX – Service: Oracle B2C Service - Enhance your Customizations Using PHP 8.3 Description: Oracle B2C Service administrator can leverage the support for multiple PHP versions in the product and upgrade their customizations in various product areas to PHP v 8.3 on their own timeline and under their control. Join the Oracle…

ORACLE CLOUD CX CX – CPQ: Key Highlights for CPQ Redwood Experience Description: Are you ready to transform your Configure, Price, Quote (CPQ) process? Discover the latest advancements and features with the CPQ Redwood Experience. This webinar is designed IT leaders, and business decision-makers who are looking to streamline their sales operations and enhance their…

ORACLE CLOUD CX CX – Sales: Key highlights and Best Practices Related to CPQ 24C Description: Join the Oracle CPQ Center of Excellence team to see how to best take advantage of the latest updates in release CPQ 24C.  The COE team will dive into key functional areas and outline best practices on how you…

ORACLE CLOUD CX CX – Service: Knowledge Advanced - What's Changing in Authoring UI Description: Join this event to get an overview of Content Editor changes in Authoring Application. Presented by: Jaisheela Arumugam - Senior QA Engineer, Oracle CX Service Shashank Tiwade - Senior Applications Engineer, Oracle CX Service PLEASE NOTE: In order to attend…

ORACLE CLOUD CX CX – Service: Knowledge Foundation - What's changing in Answer Workspace Description: Join this event to get an overview of Rich Text Editor changes in Answer Editor. Presented by: Samarth Yadav - Oracle Service Product Manager, Oracle CX Service PLEASE NOTE: In order to attend this event, you must be an Oracle…

ORACLE CLOUD CX CX – Service: Oracle B2C Service Roadmap Highlights for 24C and 24D Description: Join the Oracle Service Product Management team to learn about the exciting new customer driven enhancements planned to be included in upcoming updates to Oracle B2C Service (aka Service Cloud; RightNow). This session will be beneficial to all users…

ORACLE CLOUD CX UPDATED: CX – Service: Learn How To Navigate Change Management For Business Transformation Description: Learn actionable strategies and best practices for managing the change within your organization while achieving operational efficiencies. We will cover real-world examples to demonstrate mobile worker scheduling and enablement from the change management perspective. Presented by: Faiza Tajammul,…

ORACLE CLOUD CX CX – Siebel: Workspaces - Behind the Scenes Description: Join this webinar to gain insights into Workspaces and table-Level operations. In this session, we will delve deep into the intricacies of workspaces, from understanding the nuances of workspaces to demystifying the inner workings of Siebel's table-level operations. Presented by: Kerry MacArthur -…

ORACLE CLOUD CX CX – Sales: 24C CPQ Release Readiness Description: Join the Oracle CPQ Product Development team to learn about the exciting new features included in the 24B update to CPQ. This session will be beneficial to: All CPQ Users Presented by: Ben Gabrielson - Principal Product Strategy Manager, Oracle CPQ Tatyana Bendersky -…