As part of Quest Experience Week JD Edwards Day, Kathie Simpson, Senior Principal Technical Support Engineer from Oracle, spoke about how to better leverage Support and Support Tools to be more effective and efficient in your job. She covered methods and capabilities that can help customers maximize their support experience and obtain faster resolutions with JD Edwards Support—helping them work smarter, not harder.

As part of Quest Experience Week JD Edwards Day, Gary Grieshaber and Bob Monahan spoke about the four core investment areas of the JD Edwards product roadmap. The roadmap is shaped by user experience, digital technologies, ERP, and operational simplification.

As part of Quest Experience Week 2018 JD Edwards Day, Angela Enyeart, Senior Director of Product Management from Oracle, spoke about JD Edwards UX One and how it can be leveraged to make users more efficient. UX One centers around the user experience, so it is easy for users to configure User Defined Objects (UDOs) to personalize the pages to fit their needs.

COLLABORATE 19 will be here before you know it! The conference will be held in San Antonio, Texas at the Henry B. González Convention Center from April 7-11. There will be 1000+ interactive learning sessions, 250+ Oracle solution providers, 10+ Oracle roadmap sessions, 400+ Oracle representatives and infinite connections to make. Whether you’re there for Oracle Cloud, JD Edwards or PeopleSoft, there will be plenty of content and networking to enjoy.

Every business wants to operate efficiently while keeping operational costs low, including technology costs, and driving innovation. JD Edwards EnterpriseOne Server Manager, the nerve center for administration, can help JD Edwards customers preserve their traditional high-value/low-TCO value proposition of running JDE by proactively managing, effectively monitoring, and easily diagnosing faults in components within your system.

Karen Brown, Senior Principal Product Manager, and Greg Becker, Senior Principal Applications Engineer, spoke at INFOCUS 18 about features that are available in today’s JD Edwards that can help organizations transform key business processes within Financials. Digitally transforming these business processes will empower organizations to conquer today’s challenges and thrive in the digital business economy.

Orchestrator is a tool within JD Edwards that can help customers automate business functions within their organizations. Orchestrations can be created by Business Analysts and are simple to create and run. The paradigm of Alert, Analyze, Act in UX One has been reimagined as Detect, Decide, Do for Orchestrator. JD Edwards and other external systems can no detect a problem, decide what to do about it, and do what needs to be done. Orchestrations can drastically cut down the time people spend on tedious actions.