Tag: Oracle CX Cloud

Commerce in A Changing World: Delivering Experiences in the New Normal

In the virtual roundtable “Commerce in A Changing World: Delivering Experiences in the New Normal” from Insight 20, three Oracle Commerce clients described how they juggle changing workplace regimens and interpret various customer signals to deliver a robust experience.

Maximize Your On-Premises Investment by Embracing Digital Innovations

During Quest Forum Digital Event: Innovation Week, Shirley Lum, Product Marketing Director at Oracle, delivered a presentation on how to maximize your on-premises investment as you embrace digital innovation from the inside out. 

Conversational AI and Digital Assistants for Oracle Applications

There seem to be several key factors that are important to enterprises today in regard to conversational AI, including seamless connections with both customers and employees, business agility, continuity, and recovery. Technology has a very important role to play in employee productivity, operational efficiency, work collaboration, speed to market, agile business, supply chain insights, and online engagement. These are all things that conversational AI and digital assistants bring to the table.

Oracle@Oracle: How Oracle Used Its Own Cloud to Transform Business

During Quest Forum Digital Event: Innovation Week, Douglas Kehring, Executive Vice President of Corporate Operations at Oracle, shared the story of how Oracle itself leveraged the Oracle Cloud to reimagine its business and build delightful customer and employee experiences from end to end.

How to Maintain a Regular Cadence Living in the Cloud

During Quest Forum Digital Event: Cloud Week, Floyd Teter, Senior Director at Oracle HCM Development Center of Excellence, discussed how to maintain a regular cadence living in the cloud – specifically Oracle Cloud HCM. Teter specializes in HCM, but it is important to note that the majority of the information in the presentation is applicable across Oracle Cloud.

Oracle@Oracle: How Oracle Transformed its Business with Oracle Cloud

During Quest Forum Digital Event: Innovation Week, Douglas Kehring, Executive Vice President of Oracle Corporate Operations, shared the Oracle@Oracle story about the Oracle corporate team’s internal journey to the cloud.

Creating the Future with Robotics, Machine Learning & Oracle
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Quest Forum Digital Event 2020

Use the latest technology on robotics, machine learning & Oracle chatbots to create the future with AI.  We will explore how to leverage and integrate robotics & machine learning into your companies tech plan.  We'll show the state of robotics and how you can test and use this technology to create the future.

Ulta Beauty’s Holiday Preparedness Strategy: Resolving ATG Issues

During the 2019 Virtual Summit, Ulta Beauty’s Rohit Mishra and Robert Murphy gave a presentation on the company’s approach to system changes made to resolve ATG application memory issues. Ulta made several internal changes in order to tighten testing cycles for the 2018 holiday preparations.

Top Design Tips for Implementing Great Digital Assistants and Chatbots for Oracle Applications
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Quest Forum Digital Event 2020

Anyone can build a chatbot but it takes experience and expertise to build a GOOD chatbot. Simply knowing the building blocks for building a chatbot and how to piece them together doesn't guarantee that what you build will be fit for purpose or add value to the business. You need to know the life lessons, tips, tricks, and pitfalls that can only be discovered through real-world implementations. In this theater session learn the top design tips for building digital assistants and chatbots, all learned from many live implementations.

Oracle Speaks: Conversational AI for Oracle Applications with a Chatbot Assistant
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Quest Forum Digital Event 2020

Conversation is the most natural form of communication for humans since the dawn of time. However, interacting with computer systems such as enterprise applications and data required special user interfaces that evolved from text to graphical UI to touch. While interactions have become progressively easier, none of these mechanisms matches the simplicity of a conversational user interface. In this session see how conversational AI and speech recognition has finally matured to support effortless interaction with enterprise systems and data as it evolves to understand context and complex speech patterns. Instead of simple chatbots, digital assistants are taking over, and this session looks into the future of this space.